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PART-TIME CUSTOMER SERVICE / FULFILLMENT ASSOCIATE

Poketo is looking for a part-time customer service / fulfillment associate who will work at our flagship store in Arts District of Downtown Los Angeles. 

The Job:
Responsible for processing and fulfilling ecommerce (i.e., direct to consumer online retail) sales orders. 
Serves as in-house customer service for all customers.
Works closely with all departments to manage product inventory. 
Create and maintain efficient work areas, including organization and management of inventory.
Be a positive role model and leader within the company.
Contribute and participate in the growth of the business and brand, working closely with owners to seek undiscovered opportunities.

The Person We’re Looking For:
Previous experience in related field/business. 
Ability to multi-task, change rolls, and pivot within a dynamic and changing company. 
Highly focused and attention to detail a must. 
Excellent communication skills, positive attitude, and helpful demeanor a must. 
Must be able to lift 40 lbs.
Creative, self motivated, and proactive. 
Must be willing work a flexible schedule based on business needs, special events, including evenings and weekends as necessary. 
Experience using Quickbooks and POS not necessary but is a plus
Bachelor’s degree a plus

Application Process: 
If you fit the profile above, please submit your resume and cover letter to careers@poketo.com with the subject line: Customer Service & Your name. Include in your cover letter, resume, and hourly requirement. Let us know a little bit about yourself and why you think you’d be a good match for a position at Poketo.

EXPERIENCED RETAIL ASSOCIATE

Poketo is looking for a part-time retail associate who will work at Pop-Up Store on the West Side of Los Angeles and its flagship store in Arts District of Downtown Los Angeles. 

The Job:
Responsible for sales and customer service in an energetic retail store and gallery setting.
Customer service is the main focus: welcoming customers into the store, creating an upbeat and positive store environment.
Process credit card and cash transactions using a POS system ensuring accuracy of the inventory and POS systems.
Replenish products, and keep the store looking clean and displays fresh.
Maintain visual merchandising standards including signage, fixtures and product merchandising.
Maintain a safe and clean retail store work environment and ensure proper working of all fixtures, systems, and equipment.
Assist with special store/gallery events as needed. Assist all departments as necessary.
Communicate clearly with store manager.
Maintain a high level of product knowledge by asking questions and doing research.
Maintain brand identity and integrity.

The Person We’re Looking For:
1 -2 years of previous customer service experience a must in a preferably specialty/ boutique setting.
Excellent communication skills, positive attitude, friendly, upbeat, and helpful demeanor is a must.
Experience with cash-handling and a POS is necessary.
Creative, self-motivated, assertive and takes initiative, dependable, trustworthy and consistent.
Must be able to lift 30 lbs.
Must be willing to work a flexible schedule based on business needs which may include evenings, weekends and holidays.
Must be able to perform all store opening and closing duties independently.
Someone interested in art and design is a plus.

Application Process: 
If you fit the profile above, please submit your resume and cover letter to careers@poketo.com with the subject line: Retail Associate & Your name. Include in your cover letter, resume, and hourly requirement. Let us know a little bit about yourself and why you think you’d be a good match for a position at Poketo.


GRAPHIC DESIGN INTERNSHIP

The graphic design intern will design online promotions and marketing collateral for Poketo’s brand, products, and events. Poketo works closely with their interns making them a valuable part of the team. Interns will work on real projects and gain important hands-on experience. No coffee making or running errands! This is a fantastic opportunity for interns to build their portfolios and resumes with projects from Poketo, an internationally recognized artist brand.

Graphic Design interns should meet the following minimum qualifications:
A comprehensive expertise with InDesign, Illustrator, and Photoshop
Strong Typography, acute command of color theory, composition, and overall design concepts
Competence in web design, with fluency in HTML, CSS, and WordPress is a huge plus
Access to digital video camera. Access to a laptop preferred
An informed interest in fashion and product design is a must!


Application Process:  
Please e-mail a cover letter, resume and your online portfolio to careers@poketo.com. In the cover letter and tell us why you want to work at Poketo. Please write “Graphic Design Internship” in the subject heading of the email. Internship positions are unpaid but school credit is given.

 

PHOTOGRAPHY / VIDEO INTERNSHIP

The photography intern will be responsible for shooting and photographs for Poketo products and events. Poketo works closely with their interns making them a valuable part of the team. Interns will work on real projects and gain important hands-on experience. No coffee making or running errands! This is a fantastic opportunity for interns to build their portfolios and resumes with projects from Poketo, an internationally recognized artist brand.

Photography interns should meet the following minimum qualifications:

Expertise in photographing and lighting, color correction skills and experience a must
A comprehensive expertise with Photoshop and Illustrator Graphic Design and typography skills and experience a huge plus!
Access to digital camera. Access to a laptop preferred.An informed interest in fashion and product design is a must!

Application Process: 
Please e-mail a cover letter, resume and your online portfolio to careers@poketo.com In the cover letter tell us why you want to work at Poketo. Please write “Photo Internship” in the subject heading of the email. Internship positions are unpaid but school credit is given.

COPYWRITING INTERNSHIP

Poketo is looking for an art/design copy writer who can write and edit content for a variety of platforms – from product descriptions to press releases and blog posts. This position plays a critical role in research, writing, and fine-tuning all kinds of creative content. The candidate should be extremely familiar with Poketo, art, design, products, fashion, pop culture, and also be knowledgeable in social media, online culture, shopping, and blogs. You must reside in the Los Angeles area as this is an in-house part-time to potentially full-time position.

Application Process:
Please submit your resume and cover letter to careers@poketo.com. with the subject line: Copywriting Internship - Your name. Include a cover letter, resume, and links to your website, blog and/or writing samples. Tell us about yourself and why you think you would be a good fit for Poketo.

 

ILLUSTRATION INTERNSHIP

The Illustration intern will assist in designing Poketo’s line of products in line with Poketo aesthetics and brand. Poketo works closely with their interns and makes them a valuable part of the team. Interns will work on real projects and gain important hands-on experience. No coffee making or running errands! This is a fantastic opportunity for interns to build their portfolios and resumes with projects from Poketo, an internationally recognized artist brand.

Illustration candidates should meet the following minimum qualifications:
A comprehensive expertise with Illustrator and Photoshop
Illustration skills a must along with an acute command of color theory, composition, and overall design concepts
Competence in web design, with fluency in HTML, CSS, and Word Press is a huge plus
Access to a laptop required.
An informed interest in fashion and product design is a must!


Application Process:
Please e-mail a cover letter, resume and your online portfolio to careers@poketo.com In the cover letter tell us why you want to work at Poketo. Please write “Illustration Internship” in the subject heading of the email. Internship positions are unpaid but school credit is given.